📫 Email Support
If you have a question, please use the form below. We will respond as soon as possible within 48 hours, MON-FRI. Please note that we do not send out quotes via email and we do not provide event planning or decorating services. We only provide party and event equipment for rent - not for sale. If you would like to see if we are able to accommodate an order for you on the days you need and/or the actual cost of an order, please submit an Order Request via our website. You will hear from us within 2 business days.

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Email *

Phone Number *

Event Date *

Event Start + End Time *

Event/Delivery Address *

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Your Question *

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If you have any questions, please use the Email Support form above. We will help you as soon as possible within 48 hours, MON-FRI. If you'd like help sooner, you might find the information you are looking for in our Info + FAQ or in our Party Rental pages.

323-793-3793

Please note that we DO NOT accept phone orders or offer event planning services. All order requests for rental equipment must be submitted through our website with a valid email address.

Before beginning the Checkout process, please let us know the day(s) that you would like us to deliver and return to pick up your rental items by adding the following item to your request: Your Delivery + Return Dates. All listed prices on rental items are the daily rental rate per item per day (i.e. Saturday, Sunday, Monday, etc.) - not per any hour-specific period - regardless of the amount of time in one day that they are actually needed. When selecting your preferred delivery and return dates, please keep in mind that each rental item will incur a daily charge. The first day is charged the full rental rate per item but each additional day is currently being offered at a discounted rate which you can see on the items listing page. The total cost of additional daily charges for the items in your order can be seen in the Delivery & Return section of the Checkout. All orders require a $100.00 SUBTOTAL (not Total) minimum plus a $30.00 Delivery Fee ($60.00 for areas more than 25 miles from Downtown Los Angeles). If you do not meet the minimum but would still like to rent from us, please add the Rental Minimum item to your order. Any amount used in the Rental Minimum item can be used as a store credit up until 48 hours before your scheduled delivery date. We do not charge sales tax on rentals. We do not currently allow for customer "pick-ups" or subleasing of any rental items. All orders must be delivered by us to the Delivery Address where they must remain for the duration of the rental period. Our standard delivery and return service for all items is "Curbside" up to 20 ft from the delivery truck only if there is a flat, level and unobstructed pathway wide enough to accommodate the requested rentals to your preferred drop-off location. Delivery and pick up farther than "Curbside" - if preferred or required - may result in additional charges. All prices and fees are subject to change without notice at any time. For our full terms and conditions, please read our Rental Agreement.

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